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Case 02 · Fintech · Remittances

TRANSFER GALAXY.

Redesigning international money transfers for clarity, trust and speed — a fintech experience built around the people sending money home.

FintechUX/UIProduct DesignMobile App
Client
Transfer Galaxy
Industry
Fintech · Remittances
Scope
UX/UI, mobile, system
Role
Product Designer
Transfer Galaxy hero — Empowering people regardless of borders
Hero · Brand & productEmpowering people regardless of borders.
01 /Overview

A fintech product built for people who send money across borders every month.

Transfer Galaxy is a Nordic fintech that helps people send money home — fast, safely and at a fair price. The product spans onboarding, country and recipient selection, multiple payout methods, identity verification, payment, tracking and receipts. Every screen is a moment where customers are deciding whether to trust the product with money that matters.

My work focused on rethinking the end-to-end experience — sharpening flows, tightening visual hierarchy and making the interface feel calm, confident and unmistakably modern. The goal was not just a prettier app, but a product that quietly removes doubt at every step.

02 /The challenge

Making a financial product feel simple and reliable.

Problem space

The challenge

  • Trust gaps in a category where customers are sending money to family across borders.
  • Friction during onboarding, identity verification and first transfer.
  • Unclear fees, exchange rates and delivery times eroding user confidence.
  • An interface that needed to feel more modern, accessible and mobile-first.
Design response

The solution

  • Rebuilt the core transfer flow around clarity at every decision point.
  • Simplified onboarding with progressive disclosure and stronger trust signals.
  • Made fees, FX rates and delivery time legible — never hidden, never surprising.
  • Introduced a calmer, more accessible UI system that scales across markets.
Transfer Galaxy mobile screen — Send to 20+ countries
Fig. 01 — Country selection redesigned for instant scanning and recall.
03 /My role

Product designer leading the end-to-end experience.

I was the designer behind the Transfer Galaxy experience — responsible for the product design direction, the core user flows and the interface system that holds them together. I partnered with product and engineering to ship work that was both considered and pragmatic.

UX & UI

Owned end-to-end interface and flow design across mobile and web.

Product design

Shaped product structure, IA and journey-level decisions.

Design system

Built reusable components, states and patterns for scale.

Collaboration

Worked closely with product, engineering and compliance.

04 /The approach

Sharpening the product, one decision at a time.

Step 01

Simplified key user journeys

Reduced steps, removed dead-ends, and rebuilt the transfer flow around what the user actually decides at each moment.

Step 02

Improved visual hierarchy

Clear primary actions, calmer secondary content, and consistent typography that guides attention without shouting.

Step 03

Made the transfer flow easier to understand

Plain-language labels, progressive disclosure and visible status from the first tap to the final receipt.

Step 04

Clarity around fees, rates and steps

Fees, FX and delivery times surfaced where decisions happen — never buried in a tooltip.

Step 05

Stronger trust signals

Recognisable payment marks, identity steps, security cues and confirmation moments designed to reassure.

Step 06

A cleaner, more scalable foundation

Reusable components, defined states and a system the team can extend across new markets.

Transfer Galaxy payout options — cash pickup, mobile money, bank deposit
Fig. 02 — Payout options surfaced with iconography, plain language and trust marks.
Transfer Galaxy tracking screen — Money has arrived with full receipt
Fig. 03 — Live transfer status, receipt and full fee transparency on one screen.
05 /Design direction

A clean, trustworthy fintech interface — mobile-first by default.

The visual direction leans into clarity over decoration: a warm neutral palette, confident type, generous spacing and a single ember accent reserved for the moments that matter — primary actions, status, and success.

Structure does the heavy lifting. Predictable layouts, consistent iconography and recognisable payment marks build a quiet sense of reliability. Every screen is designed mobile-first and stress-tested across long languages, low-vision scenarios and slower networks.

Transfer Galaxy confirmation — Money on the way, secure transfer
Fig. 04 — A calm, confident confirmation moment built around trust.
06 /Outcome

A calmer, clearer product customers actually trust.

The redesigned experience made transfers feel simpler, faster and more reliable. Customers move through the flow with fewer questions, fees and timing are understood up front, and the interface now feels at home alongside the best modern fintech products.

Flow steps
−40%
in the core transfer journey
Drop-off
Down
across onboarding & verification
Clarity
Higher
comprehension of fees & FX
System
Scalable
components ready for new markets
Transfer Galaxy on two phones showing cash pickup status and Afghanistan review
Fig. 05 — Mobile-first flows tested across markets, languages and currencies.
Transfer Galaxy interface system — buttons, cards, profile, transfer states
Fig. 06 — Components, states and patterns scaled into a coherent system.
07 /Key contribution

What I delivered.

UX/UI redesign
Transfer flow improvements
Mobile experience
Fintech product design
Design system consistency
Conversion-focused interface design